Challenge Overview A learning designer in a Community of Practice was developing a course in Articulate Storyline, primarily because it allowed for easy packaging and distribution to organizations. However, this…
Challenge Overview Education Design Lab was developing a competency framework for employers but encountered a critical limitation in their approach. The traditional hierarchical model assumed all professionals aspired to management…
Challenge Overview Designers at a non-profit were consistently encountering a significant barrier during facilitation sessions. Participants often lacked understanding of why they were present, the purpose of specific activities, or…
Key skills: Secondary research, proposal, action mapping, e-learning design (Storyline)
Key skills: Affinity analysis, collaboration, journey mapping, solution design, solution mapping, collaboration
Role: Senior Designer
Proposed changes from insights (gain points and pain points) were identified, mapped, and prioritized from user data.
Key skills: Analysis, solution design, prototyping, collaboration
Role: Instructional Designer
Outlines a solution design for building and/or strengthening an online community environment to enhance post course interactions.
Key skills: Facilitation, design thinking, instructional design. collaboration
Role: Co-designer.
On a Team of 4, helped with the development of the SASI Capstone. Incorporated instructional design principles into a virtual hands-on and interactive experience where students developed and presented a low fidelity prototype.
Key skills: Discovery activities, primary research, secondary research, analysis and proposal, human-centered design, collaboration, content creation, podcast editing.
Role: Research design, designer, instructional designer
In this series, Courtney discusses equity issues affecting new traditional students (adult learners). In episode 1, she discussed the audience, how they are impacted, and discusses key demographics from colleges and adult learners. We then dive into some student interviews and discuss and reflect on the insights they shared regarding learning in an hybrid/online and in-person environment (episode 2). In the final episode, recommendations and an action plan are shared and discussed.
